Learning to say “no”

Assertiveness without agressiveness

  • Respect and recognition are key components of good relational settings
  • Everyone has a voice, but it’s not always heard, especially when you are shy
  • Gaining assertiveness at work helps create an environment for mutual
    understanding and shared confidence
  • Assertiveness differs from aggressive behaviors

Using the Savoir-Relier methodology and L’ATELIER as a reservoir of knowledge and practice, in this workshop, you will improve your ability to get your ideas across, make yourself heard or understood and say no when you must.

When signing up for this workshop, you know you are joining a group of people who, like you, are in need to improve their assertiveness and self-confidence so as to improve the quality of their interpersonal relationships.

Duration: 4 hours

Format: Full on-line

Learning Outcomes

  • Understanding what it takes to be assertive (and not aggressive or authoritative)
  • Practicing the skills for speaking up, and being heard
  • Growing your ability to get your ideas and views across and to be understood
  • Using group sharing (CODEV) to build confidence and learn from each other

Is this workshop for me?

If you are in agreement with 3 assertions, this workshop is for you!

  • I’d like to be more comfortable to convey my points more effectively to peers or to my manager
  • I have sometimes a hard time speaking up in public or saying no
  • It is difficult for me to say something painful or delicate to someone
  • I would like to better control my emotions and channel my ideas
  • I need to make myself more respected and recognized for who I am


Asking the right questions and engaging in self-reflection you will understand better what assertiveness entails.

  1. How effective are your listening and observing competences ?
  2. How often do you speak in meetings?
  3. What types of behaviors do you exercise interpersonal communication?
  4. How often do you say « no » to your hierarchy / subordinates? and what drives this « no » ??
  5. How do you proceed to convince your colleagues about an idea or viewpoint that you have?
  6. How do you behave in conflict situations during a meeting?

Raising awareness about what assertiveness entails for you so you can work on your weak spots. During this workshop, we will create a context of constructive interaction to test your assertiveness and engage in group sharing where you will address real-life assertiveness challenges.



  • Reflexivity on assertiveness – 30’
  • What assertiveness really entails – 30’
  • SLO exercise (speak-listen-observe) – 20’ – Teams of 4
  • CODEV exercise – 80’- Teams of 4
  • Flashreport – feedback from experience, key learnings and action items

Top 3 benefits

  • Self-Awareness
    I better understand what assertiveness is really about and the skills required to improve
  • Confidence
    I am more confident and more assertive even in difficult situations
  • Team cohesion
    I feel stronger and more likely to rely on others to learn a skill


When you sign up, please book a specific course-time in your agenda to meet with your peers and enjoy the value of quality interactions.

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> January 10, 2022

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